Open roles at Hamlet
Part-time Operations & Administrative Manager
About the Role
We are seeking a highly organized, judgment-driven Operations & Administrative Manager to own the operational backbone of the company. This role sits at the intersection of finance operations, people operations, internal systems, executive support, and inbound customer coordination.
You will be a central point of leverage for the company—ensuring that internal operations run smoothly, external partners are well-coordinated, leadership time is protected, and inbound customer interest is handled thoughtfully and efficiently.
This is a hands-on, high-trust role for someone who thrives in early-stage environments, enjoys building and maintaining systems, and brings strong situational awareness to how work flows through a growing organization.
Key Responsibilities
Inbound Sales & Demo Coordination
Own the scheduling and coordination of inbound sales inquiries and demo requests
Assess inbound requests based on:
Customer profile and use case
Existing customer or prospect status
Internal ownership and subject-matter alignment
Route and schedule meetings with the appropriate internal lead (e.g., sales, product, leadership), ensuring:
The right people are included
Unnecessary attendees are not pulled into meetings
Leadership time is used intentionally
Maintain working knowledge of:
Active customers and key points of contact
Internal roles and responsibilities across Sales, Product, and Leadership
Ensure meetings are properly set up with relevant context, materials, and attendees so conversations are productive and focused
Finance & Accounting Operations (in partnership with AirCFO)
Serve as the primary internal point of contact with AirCFO for accounting, payroll coordination, tax preparation, and monthly close
Coordinate accounts payable and receivable workflows, including:
Bill.com payments for vendors, consultants, and contractors
Invoice tracking and follow-up
Expense submission, approval, and tracking via Gusto
Manage finance-related inboxes and physical mail (e.g., accounting@ inbox, EarthClass Mail)
Prepare for and support monthly financial reviews, including reconciliation of suspense transactions and open items
Coordinate annual tax preparation and compliance with external partners
Maintain accurate financial trackers and operational documentation
People Operations & Internal Administration
Support hiring, onboarding, and off-boarding logistics in coordination with leadership and AirCFO
Manage access provisioning and removal across systems during employee lifecycle changes
Coordinate internal operations (logistical only) such as:
Holiday calendars
Out-of-office tracking
Company-wide initiatives (e.g. performance review cycles)
Act as a reliable point of contact for internal operations questions and process guidance
Systems, Tools & Asset Management
Administer and maintain core internal systems, including:
Google Workspace
Slack
Zoom
DocuSign
Apple Business Manager
Manage software subscriptions, renewals, access permissions, and audits
Oversee employee hardware and asset management, including purchasing, tracking, and returns
Maintain clear documentation of systems, processes, and ownership to ensure continuity
Executive & Team Support
Provide light executive administrative support as needed, including:
Calendar coordination in regards to in-bound sales opportunities
Anticipate operational needs and proactively close gaps before they become issues
What We’re Looking For
4+ years of experience in operations, administrative management, office management, or similar roles
Based in Oakland, California and willing to be in-office at Temascal Works co-working a minimum of 3-days per week.
Demonstrated ability to exercise judgment in scheduling, prioritization, and stakeholder coordination
Comfort operating across finance, people ops, systems, and customer-facing coordination
Experience working with external partners (accounting firms, vendors, consultants)
Strong organizational skills and attention to detail
High discretion, reliability, and follow-through
Ability to operate independently, manage ambiguity, and protect team focus
Familiarity with startup tools (Gusto, QuickBooks, Bill.com, Google Workspace, Slack) is a plus
Why This Role Matters
This role is foundational to how the company operates day to day. You will be trusted with core internal functions and with shaping how work—and customer attention—flows through the organization. Success in this role means the right people are focused on the right work, customers have high-quality interactions, and the company runs smoothly behind the scenes.
Location, compensation, and how to apply
This is a part-time, hourly role based in Oakland, California, with a minimum onsite expectation of two days per week (Mondays and Wednesdays). Additional hours may be worked remotely as needed. The role will report directly to Hamlet’s Chief of Staff.
Compensation for this position ranges from $55–$60 per hour, commensurate with experience. This is a W-2 employment role and does not currently include benefits, equity, or additional forms of compensation. For the right candidate, there may be an opportunity for this role to grow into a full-time, salaried position with benefits over time.
Hamlet is an Equal Opportunity Employer. We are committed to building an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation during the application process, please contact us at the email address below—we are happy to discuss how to support your full participation.
To apply, please email your resume and a cover letter (both required) to jobs @ myhamlet.com.
No recruiters, please.
